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Legal & Policies / B2B Supplier Terms

B2B Supplier Terms

Version 0.9 · Effective 2026-10-07

12.1 Wholesale Accuracy

Suppliers must keep wholesale prices, MOQ, tier prices, pack/carton quantities, stock and delivery commitments accurate.

12.2 RFQ Response

Suppliers should respond to RFQs truthfully and within platform SLA where applicable. Counteroffers must clearly state changed terms.

12.3 Quotations

Quotes must include product, quantity, unit price, VAT, shipping, delivery, payment terms, expiry and any material exclusions.

12.4 VAT

The supplier is responsible for issuing the applicable B2B VAT invoice for its sale and maintaining accurate tax registration details.

12.5 Fulfillment

Suppliers must meet accepted delivery/fulfillment commitments and promptly report shortages or delays.

12.6 Settlement

B2B seller proceeds generally become settlement-eligible after confirmed delivery and payment verification, then follow the monthly settlement cycle, subject to lawful holds, refunds, disputes or adjustments.

12.7 Business Disputes

Commercial disputes may be reviewed using the accepted quotation, PO/reference, order record, delivery proof, messages and other evidence.

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