Shipping & Delivery Policy

4.1 Delivery Methods

ClickShoppy may provide standard delivery, same-day delivery, ClickShoppy Quick, seller delivery, courier/3PL delivery, self-pickup and B2B bulk/freight delivery.

4.2 Estimates

Available delivery estimates are displayed before checkout or in order tracking. Estimates may change due to inventory, courier capacity, traffic, weather, address issues or other events.

4.3 Split Shipments

Multi-seller and multi-warehouse orders may arrive in separate packages and at different times.

4.4 Tracking

Customers should receive status updates and tracking where supported.

4.5 Address Responsibility

Customers must provide accurate recipient, mobile, address and location information. Re-delivery or return-to-sender costs may apply where legally and contractually permitted.

4.6 Delivery Verification

Delivery may use OTP, signature, proof photo, package scan or other reasonable verification methods.

4.7 Failed Delivery

Where delivery fails, ClickShoppy/seller/courier may contact the customer, attempt redelivery, reschedule or return the package.

4.8 Delayed Delivery

Material delays should be communicated promptly. Applicable Saudi consumer rights relating to delayed delivery remain unaffected.