Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy.

Products are warranted for a period defined by the respective manufacturers against defect in material & workmanship. Clickshoppy is not giving the warranty and does not hold out any warranty of products sold. Clickshoppy will not be responsible for any defective/deficient or otherwise unsatisfactory products. No exchange or refund will be taken once the order is placed. Clickshoppy.in will not be held liable for any delay or loss of ordered shipment.

Conditions for return:

The return process of the product can be restricted depending on the nature and category of the product.

Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.

Products/Items should be UNUSED.

Products should be returned in their original packaging along with the original price tags, labels and invoices.

It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.

Only those products will be eligible for return policies which are received by us within 10 working days of the date of delivery.

No exchange or refund will be taken once the order is placed. Refund of the amount will be given only when the product is 'OUT OF STOCK' or 'not shipped'.

IN SUCH CASE AMOUNT WILL BE REFUNDED TO THE BANK ACCOUNT WITHIN 7 TO 10 BUSINESS DAYS

No replacement will be offered in case of software-related issues after activation. Customers will be requested to visit the nearest brand service center for resolution as per brand warranty terms.

Items should be returned in the original condition you had received them. Please understand that we cannot accept returns in certain instances like:

Damages due to misuse of product

Incidental damage due to malfunctioning of product

Any consumable item which has been used or installed

Products with tampered or missing serial / UPC numbers

Any damage / defect which is not covered under the manufacturer's warranty

Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging

Clickshoppy retains the sole rights to examine whether the product returned is defective/damaged and based on the verification Clickshoppy will either reship/replace the product to the customer.

In case product is defective or damaged then the Clickshoppy will replace and reship the product to the same shipping address of the customer subject to the availability of the stock of the product.

In case the returned product is not defective/damaged then the customer will be informed about the same and the same product will be reship to the shipping address of the order.

Customer will have to bear the shipment charges for the replaced/reshipped product.

If the product stock is unavailable then a request for the refund will be initiated and the same shall be informed to the customer through registered Email.

There may be differences in specifications/features/description of products due to technical errors,in all cases customers are requested to ensure that the product delivered is as per the invoice generated with the price and specifications.If there any difference noticed we request you to notice us within 24 hrs of delivery and keep the package intact ,unpacked,unused and not installed.Clickshoppy shall not take back any products which is unpacked,used and installed .If the product is not same as per the customer request/order Clickshoppy shall take back the item (if not used,unpacked and not installed)and shall provide alternate product(if available at Clickshoppy)or refund the amount paid completely.

There could be unforeseen circumstances beyond our control where you could receive a damaged / defective product ,in such scenario we shall initiate the replacement/refund of the products as per brand policies. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our call centre 8891010200