Terms & Conditions

Please read these Terms & Conditions carefully before using the website, mobile applications or any other services offered by Click Shoppy and its subsidiaries (collectively, “Click Shoppy”). This agreement sets forth the legally binding terms and conditions for your use of the website at ClickShoppy.com and other affiliates sites (the “Sites”), mobile applications, and other services provided by Click Shoppy (collectively, the “Services”).

By using the Services in any manner, including but not limited to visiting or browsing the Sites, you (the “User” or “You”) agree to be bound by this Agreement, including those additional terms and conditions and policies referenced herein and / or available via hyperlinks. This Agreement applies to all users of the Services.

This Agreement is between you and Click Shoppy, wherever you may reside globally. Following are the major point discussed in this agreement.

1. Eligibility of usage and Membership

2. Fees and Billing

3. Products, Buying and Shipping

4. Return and Refund

5. Prohibited Activities

6. Content

7. Out-side Links & References

8. Resolution of Disputes and Release

9. Click Shoppy’s Intellectual Property

10. Access and Interference

11. Breach

12. Privacy

13. Warranty on Service

14. Liability Limit

15. Indemnity

16. No Guarantee

17. Legal Compliance, Licensing and Approvals

18. VAT

19. Severability

20. Choice of Law

21. Notices

22. Disclosures



Click Shoppy’s services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful.

Click Shoppy may, in its sole discretion, refuse to offer access to or use of the Services to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Services is revoked in such jurisdictions.

Individuals under the age of 18 must at all times use Click Shoppy’s services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In all cases, the adult is the user and is responsible for any and all activities.


You agree to comply with all local laws regarding online conduct and acceptable content.  In addition, you must abide by Click Shoppy’s policies as stated in the Agreement and the Click Shoppy policy documents as well as all other operating rules, policies and procedures that may be published from time to time on the Sites by Click Shoppy, each of which is incorporated herein by reference and each of which may be updated by Click Shoppy from time to time without notice to you:

In addition, some services offered by Click Shoppy may be subject to additional terms and conditions promulgated by Click Shoppy from time to time; your use of such services is subject to those additional terms and conditions, which are incorporated into this Agreement by this reference.


Keep your password secure. You are fully responsible for all activity, liability and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify Click Shoppy of any unauthorized use of your password or any breach of security. You also agree that Click Shoppy cannot and will not be liable for any loss or damage arising from your failure to keep your password secure. You agree not to provide your username and password information in combination to any other party other than Click Shoppy without Click Shoppy’s express written permission.

Account Information

You must keep your account information up-to-date and accurate at all times, including a valid email address and mobile number.

Account Transfer

You may not transfer or sell your Click Shoppy account and User ID to another party. You are responsible for all activity of the account and User ID. If you are registering as a business entity, you personally guarantee that you have the authority to bind the entity to this Agreement.

Right to Refuse Service

Click Shoppy’s services are not available to temporarily or indefinitely suspended Click Shoppy members. Click Shoppy reserves the right, in Click Shoppy’s sole discretion, to cancel unconfirmed or inactive accounts. Click Shoppy reserves the right to refuse service to anyone, for any reason, at any time.


Click Shoppy doesn’t charge from users visiting or registering on site, it is totally free. But Click Shoppy may charge various fees, while purchasing or doing other transactions on our platforms, such as shipping fees.

Click Shoppy’s Fees Policy, which is subject to change, is incorporated into this Agreement by reference. Changes to the Fees Policy and the fees for Click Shoppy’s services are effective after Click Shoppy provides you notice by posting the changes on the Sites or informing you through official communication channels. However, Click Shoppy may choose to temporarily change the Fees Policy and the fees for Click Shoppy’s services for promotional events; such changes are effective when Click Shoppy posts the temporary promotional event on the Sites. Click Shoppy may, at Click Shoppy’s sole discretion, change some or all of Click Shoppy’s services at any time. In the event Click Shoppy introduces a new service, the fees for that service are effective at the launch of the service. Unless otherwise stated, all fees are quoted in Saudi Arabian Riyals (SAR).

You are responsible for paying all fees and applicable taxes associated with using Click Shoppy. Click Shoppy provides tools that detail the fees that are owed for a given period.

You can pay product price and fees (like shipment fee) through our website (online) and offline mode such as Cash on Delivery

We accept payments online using Visa and MasterCard credit/debit card in Saudi Arabian Riyals (SAR).

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

If you have a question or wish to dispute a charge, please contact Customer Care service via help center on our site or any other platforms or mail us to care@clickshoppy.com.


Click Shoppy maintains an organized, centralized product catalog. Click Shoppy practices both automatic and manual product listing content verification process and strictly monitoring the authenticity of products sold through various channels. Even though there is a possibility of fault listing or fault delivery of items. Buyers or any stakeholders are always requested to report such events.

All products listed in Click Shoppy can be purchased by any eligible persons. Buyers should give appropriate delivery address, email address and contact phone number for hassle-free delivery. Buyer may requested to show their government issued personal identification ID(s) or to verify contact phone number upon delivery.

Our different shipment partners may have their own privacy and terms and condition. Buyers should be aware of all this when proceeding an order in Click Shoppy. Rather than our own shipment service we partnered with following companies to deliver your orders.


SMSA Express

We may add carriers in the future, and you agree to be bound by the Terms of Use of each carrier, whether or not their Terms of Use are referenced in this document. Each carrier partner may opt to change their Terms of Use at any time and you agree to these changes.

Note: ClickShoppy will not deal or provide to any of OFAC (Office of foreign Assets Control) sanctions countries in accordance with the law of KSA


Buyer can return any product brought from Click Shoppy (exclude the items in non-returnable list), Terms, Conditions and Policies on Complaints, Return and Refund is specially extracted to Return and Refund policy, which is also listed along with other policies in our website, mobile apps and other platforms.

Note: If you made a cancelation of order or proceeding a refund request due to any or deferent reasons. The refund will be done only through the Original Mode of Payment.


You are solely responsible for your conduct and activities on and regarding to Click Shoppy and any and all data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links (together, “Content”) that you submit, post, and display on Click Shoppy.

Restricted Activities

Your content (personal information and all other data you submit to Click Shoppy) and your use of Click Shoppy shall not:

  1. Be false, inaccurate or misleading
  2. Be fraudulent
  3. Take any action that may undermine online reviews or feedback
  4. Be obscene, pornographic or contain child pornography
  5. Be politically critical, culturally or religiously offensive, contrary to the public interest or a threat to national security
  6. Be contrary to Sharia Law, rules, morals, ethics, values and traditions
  7. Be considered to be promoting gambling
  8. Contain or transmit any code of a destructive nature that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information
  9. Modify, adapt or hack Click Shoppy or modify another website so as to falsely imply that it is associated with Click Shoppy;
  10. Appear to create liability for Click Shoppy or cause Click Shoppy to lose (in whole or in part) the services of Click Shoppy’s ISPs or other suppliers



You grant Click Shoppy a license solely to enable Click Shoppy to use any information or Content you supply Click Shoppy with, so that Click Shoppy is not violating any rights you might have in that Content. You grant Click Shoppy a non-exclusive, worldwide, perpetual, irrevocable, royalty-free licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights (but no other rights) you have in the Content, in any media now known or not currently known, with respect to your Content. You agree to allow Click Shoppy to store, translate, or reformat your Content on Click Shoppy.

Click Shoppy will only use personal information in accordance with Click Shoppy’s Privacy Policy.

Special Notes: All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties.


Click Shoppy is not responsible for the availability of outside websites or resources linked to or referenced on the Sites. Click Shoppy does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. You agree that Click Shoppy shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or resources.


Disputes with Third Parties

In the event a dispute arises between you and any other third party associated with your transactions (like shipment and delivery agent), Click Shoppy encourages you to find resolutions through our authorized channels, such as Help Center, Order Complaint Form and Click Shoppy Care email (care@clickshoppy.com)

Click Shoppy’s Order Complaint Form link can be found with every order details page. Buyer can initiate complaints and reach to amicable resolution related to certain order via this form.

Disputes with Click Shoppy

In the event a dispute arises between you and Click Shoppy, please contact Click Shoppy Customer Care. Any dispute or claim arising out of or in connection with ClickShoppy shall be governed and construed in accordance with the laws of KSA.


Click Shoppy and other Click Shoppy graphics, logos, designs, page headers, button icons, scripts, and service names are solely owned by Click Shoppy in the Saudi Arabia and / or other countries. Click Shoppy’s trademarks and trade dress may not be used, including as part of trademarks and / or as part of domain names or email addresses, in connection with any product or service in any manner that is likely to cause confusion.


Click Shoppy may contain robot exclusion headers which contain internal rules for software usage. Much of the information on Click Shoppy is updated on a real-time basis and is proprietary or is licensed to Click Shoppy by Click Shoppy’s users or third-parties. You agree that you will not use any robot, spider, scraper or other automated means to access Click Shoppy for any purpose whatsoever, except to the extent expressly permitted by and in compliance with Click Shoppy’s API Terms of Use or otherwise without Click Shoppy’s prior express written permission. Additionally, you agree that you will not:

  1. Take any action that imposes, or may impose, in Click Shoppy’s sole discretion, an unreasonable or disproportionately large load on Click Shoppy’s infrastructure
  2. Copy, reproduce, modify, create derivative works from, distribute or publicly display any user Content (except for your Content) or other allowed uses as set out in Click Shoppy Guidelines from the Sites except to the extent expressly permitted by and in compliance with Click Shoppy’s API Terms of Use or otherwise without the prior express written permission of Click Shoppy and the appropriate third party, as applicable
  3. Interfere or attempt to interfere with the proper working of the Sites or any activities conducted on the Sites
  4. Bypass Click Shoppy’s robot exclusion headers or other measures Click Shoppy may use to prevent or restrict access to Click Shoppy


Without limiting any other remedies, Click Shoppy may, without notice, and without refunding any fees, delay or immediately remove Content, issue a warning to a user, temporarily suspend a user, temporarily or indefinitely suspend a user’s account privileges, terminate a user’s account, prohibit access to the Sites, and take technical and legal steps to keep a user off the Sites and refuse to provide services to a user if any of the following apply:

Click Shoppy suspects (by information, investigation, conviction, settlement, insurance or escrow investigation, or otherwise) a user has breached this Agreement, the Privacy Policy, Click Shoppy Guidelines, or other policy documents and community guidelines incorporated herein; Click Shoppy is unable to verify or authenticate any of your personal information or Content; or Click Shoppy believes that a user is acting inconsistently with the letter or spirit of Click Shoppy’s policies, has engaged in improper or fraudulent activity in connection with Click Shoppy or the actions may cause legal liability or financial loss to Click Shoppy’s users or to Click Shoppy.

Click Shoppy reserves the right to suspend and / or terminate a person’s account or any accounts held by that person by virtue of association, including all usernames under which that person operates on Click Shoppy.


Privacy policy of Click Shoppy is a part of this document. You may find privacy policy listed in our website, mobile applications and other platforms along with this document.


Products warranty details can be found with product details, order details, if they have.

Service Warranty

Click Shoppy, Click Shoppy’s subsidiaries, officers, directors, employees, and Click Shoppy’s suppliers provide Click Shoppy’s web site and services “as is” and without any warranty or condition, express, implied or statutory. Click Shoppy, Click Shoppy’s subsidiaries, officers, directors, employees and Click Shoppy’s suppliers specifically disclaim any implied warranties of title, merchantability, performance, fitness for a particular purpose and non-infringement. In addition, no advice or information (oral or written) obtained by you from Click Shoppy shall create any warranty.


In no event shall Click Shoppy, and (as applicable) Click Shoppy’s subsidiaries, officers, directors, employees or Click Shoppy’s suppliers be liable for any damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and / or incidental, arising out of or relating to the conduct of you or anyone else in connection with the use of the Sites, Click Shoppy’s services, or this agreement, including without limitation, lost profits, bodily injury, emotional distress, or any special, incidental or consequential damages.


You agree to indemnify and hold Click Shoppy and (as applicable) Click Shoppy’s parent, subsidiaries, affiliates, officers, directors, agents and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party.


Click Shoppy does not guarantee continuous, uninterrupted access to the Sites, and operation of the Sites may be interfered with by numerous factors outside Click Shoppy’s control.


KSA is our country of domicile. You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Sites and any Click Shoppy service and, if applicable, purchase and solicitation of offers to purchase.

18. VAT

The price listed in every product page is inclusive of any VAT. It means you don’t need to pay anything extra than listed price as Tax.

If you are a VAT registered entity you may add your VAT number on your account area in Click Shoppy. Then your VAT number will be included in invoice. In case if this service is not active, you may request for a VAT number included invoice within 7 days from your purchase via Help Center or email (care@clickshoppy.com).

For any further queries or doubts on VAT, please contact Seller Care via care@clickshoppy.com with email subject include “VAT”


If any provision of this Agreement is held unenforceable, then such provision will be modified to reflect the parties’ intention. All remaining provisions of this Agreement shall remain in full force and effect.


This Agreement shall in all respects be interpreted and construed with and by the laws of the Kingdome of Saudi Arabia.


Any stakeholders can send us notices, notifications or suggestions through following channels. You are requested to read and review related terms, conditions and policy before proceeding notices and notifications.

By Postal/Courier Service

The Legal Department (or any corresponding department(s)),

Click Shoppy
Alam AlTaqniyah Al Motaqadim Est for IT
Building Number 2575 | P.O Box 8058
Jeddah 23218, KSA

By Email


By Phone

Tel: 012-6615344

Other Channels

Click Shoppy provides various other channels to interact with company such as Help Center Support Ticket System and Live Chat


The services here under are offered by Click Shoppy (Alam AlTaqniyah Al Motaqadim Est for IT)

Note: The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Last Updated On: 01/01/2021